Return Policy

At Roses Muse, we value your satisfaction and want to ensure that you are completely happy with your purchase. Therefore, we have crafted a straightforward and hassle-free 30-day return policy to make your shopping experience with us enjoyable and worry-free.


Terms and Conditions:


  • You are eligible for a return within 30 days from the date of delivery.
  • The item must be unused, undamaged, and in its original packaging and seal.
  • Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.

Return Process:

  • Contact our customer support team at within 30 days of receiving your order to initiate the return process.
  • Please provide your order number, the item(s) you wish to return, and the reason for the return.

Return Shipping:

  • Customers are responsible for the return shipping costs unless the item received is defective or damaged.
  • We recommend using a trackable shipping service to ensure the safe return of the item.

Inspection and Refund:

  • Once we receive the returned item, it will be inspected to ensure it meets the return eligibility criteria.
  • If the item is approved for return, a refund will be issued to the original payment method within 7-10 business days.
  • Shipping fee is non-refundable.


  • We do not offer direct exchanges. If you wish to exchange an item, please return the original item, and place a new order for the desired item on our website.

Contact Us:

If you have any questions or concerns about our return policy, please contact our team at We are here to assist you.


Thank you for choosing Roses Muse. We appreciate your business and hope you enjoy your shopping experience with us.


Note: This return policy is effective from November 4th, 2023, and is subject to change without prior notice. Please refer to our website for the most up-to-date policy information.